Privacy Policy

Last updated: March 2026

Overview

TaplyPOS (“we,” “our,” or “us”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website and our restaurant POS application.

Information We Collect

Contact information: When you fill out our contact form, we collect your name, email address, restaurant name, and message content. This data is processed through Netlify Forms.

POS application data: TaplyPOS is designed offline-first. Your restaurant data — orders, menu items, staff records, customer information, and transactions — is stored locally on your device. We do not have access to this data unless you explicitly enable cloud sync.

Analytics: We use privacy-friendly analytics to understand how visitors use our website. We do not use cookies for tracking or advertising purposes.

How We Use Your Information

  • To respond to your inquiries and support requests
  • To send product updates if you opt in
  • To improve our website and product
  • To process payments through our integrated payment partner (Stripe). Square integration is planned.

Data Storage & Security

Your POS data lives on your devices. We use SHA-256 hash chain audit trails to ensure transaction integrity. When cloud sync is enabled (Pro and Enterprise plans), data is encrypted in transit and at rest using industry-standard encryption.

Payment Processing

We do not store credit card information. All payment processing is handled by PCI-compliant third-party providers (currently Stripe, with Square planned). We never have access to your customers’ card details.

Third-Party Services

We work with the following service providers:

  • Stripe — Payment processing (Square integration planned)
  • Netlify — Website hosting and form processing
  • Supabase — Cloud sync for Pro/Enterprise plans

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications
  • Export your restaurant data at any time (it’s on your device)

Contact

For privacy-related questions, reach us at support@taplypos.com.