Taply Retail POS

Terms of Service

Effective Date: April 3, 2026 | Last Updated: April 3, 2026

Version: 2026-04-03

These Terms of Service ("Terms") govern your access to and use of Taply Retail POS ("Service"), operated by 2D Data LLC ("Company", "we", "us", "our"). By creating an account or using the Service, you ("Merchant", "you") agree to be bound by these Terms.

1. Service Description

Taply Retail POS is a point-of-sale software application for retail businesses. The Service enables merchants to process sales transactions, manage product catalogs, track inventory, accept payments, and generate reports through mobile devices.

2. Eligibility

You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of the business entity you represent. By using the Service, you represent and warrant that you are an authorized representative of the business and have the authority to bind the business to these Terms.

3. Account Registration

  • You must provide accurate, current, and complete information during registration.
  • You are responsible for maintaining the confidentiality of your account credentials, staff PINs, and API keys.
  • You are responsible for all activities that occur under your account.
  • You must notify us immediately at support@taplypos.com of any unauthorized use.

4. Payment Processing

4.1 Third-Party Payment Processors

IMPORTANT:Taply Retail POS is NOT a payment processor. All electronic payment processing (credit cards, debit cards, contactless payments) is provided by third-party payment processors, including but not limited to Stripe, Inc. ("Stripe") and Square, Inc. ("Square"). Your use of these payment processors is subject to their respective terms of service and privacy policies.

4.2 Stripe Connect

Payment processing through the Service is facilitated via Stripe Connect. Each merchant establishes a direct relationship with Stripe through a Stripe Express connected account. By using payment features, you agree to:

4.3 Platform Fee

We charge a platform fee of 0.5% on each electronic transaction processed through the Service. This fee is in addition to Stripe's standard processing fees. The platform fee is automatically deducted at the time of transaction.

4.4 Payment Liability

We are not liable for:

  • Payment processing failures, delays, or errors caused by Stripe, Square, or any payment processor
  • Chargebacks, disputes, or fraudulent transactions on your account
  • Funds availability, settlement timing, or payout schedules
  • Currency conversion errors or exchange rate fluctuations
  • Declined transactions or card network outages

You are solely responsible for managing chargebacks, refunds, and payment disputes with your customers and Stripe.

4.5 Tap to Pay on Supported Devices

Tap to Pay on iPhone is a feature of Apple and Stripe. Use of this feature is subject to Apple's Tap to Pay Platform Terms and Stripe's Terminal Terms of Service. Tap to Pay on Android is provided through Stripe Terminal on supported Android devices. Device eligibility, account eligibility, and local payment-network availability are determined by Apple, Stripe, Android device manufacturers, payment networks, and the applicable payment processor.

5. Refunds and Disputes

You are responsible for establishing and communicating your own refund policy to your customers. The Service provides tools to process refunds, but you are solely responsible for:

  • Determining when refunds are appropriate
  • Processing refunds in a timely manner
  • Responding to customer disputes and chargebacks
  • Complying with applicable consumer protection laws regarding refunds

6. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. You acknowledge that:

  • Transaction data, customer information, and business data are stored on Supabase cloud infrastructure
  • You are responsible for complying with applicable data protection laws (CCPA, GDPR, etc.) regarding your customers' personal information
  • You must obtain appropriate consent from your customers before collecting and storing their personal data through the Service
  • The Service stores data locally on your device for offline functionality and syncs to the cloud when connected

7. Merchant Responsibilities

You agree to:

  • Comply with all applicable federal, state, and local laws, including tax collection and remittance obligations
  • Accurately configure tax rates in the Service for your jurisdiction
  • Maintain accurate records of all transactions for tax and regulatory purposes
  • Not use the Service for any illegal, fraudulent, or unauthorized purpose
  • Not process transactions for illegal goods or services
  • Ensure all staff members with access to the Service are properly authorized and trained
  • Protect customer payment information and not store card numbers outside the Service

8. Tax Compliance

Taply Retail POS provides tax calculation tools as a convenience only. You are solely responsible for determining the correct tax rates, collecting applicable taxes, and remitting taxes to the appropriate authorities. We do not guarantee the accuracy of auto-calculated tax rates and are not liable for any penalties, interest, or liabilities arising from incorrect tax calculations or failure to remit taxes.

9. Intellectual Property

The Service, including all software, designs, trademarks, and content, is owned by 2D Data LLC. You are granted a limited, non-exclusive, non-transferable license to use the Service for your business operations during the term of your subscription.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL 2D DATA LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of revenue, profits, or business opportunities
  • Loss of data or data corruption
  • Payment processing failures or delays
  • Unauthorized access to or alteration of your data
  • Service interruptions or downtime
  • Errors in tax calculations or financial reports

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT:

  • The Service will be uninterrupted, timely, secure, or error-free
  • The results obtained from the Service will be accurate or reliable
  • Payment processing will be available at all times
  • Data will not be lost or corrupted

12. Indemnification

You agree to indemnify, defend, and hold harmless 2D Data LLC from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party, including your customers
  • Any dispute between you and your customers regarding transactions processed through the Service
  • Your failure to comply with applicable laws, including tax and consumer protection laws

13. Dispute Resolution

13.1 Arbitration

Any dispute arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall be conducted in the state of Tennessee, USA.

13.2 Class Action Waiver

YOU AGREE THAT ANY CLAIMS WILL BE BROUGHT IN YOUR INDIVIDUAL CAPACITY ONLY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

13.3 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law provisions.

14. Account Termination

  • You may delete your account at any time through the app settings.
  • We may suspend or terminate your account for violation of these Terms.
  • Upon termination, your data will be deleted in accordance with our Privacy Policy.
  • Stripe's obligations regarding your connected account survive termination of your Taply Retail POS account.

15. Modifications

We reserve the right to modify these Terms at any time. We will notify you of material changes by updating the "Last Updated" date and, where required, by providing notice through the app. Continued use of the Service after changes constitutes acceptance of the modified Terms.

16. Contact

For questions about these Terms, contact us at:

2D Data LLC
Email: support@taplypos.com
Website: taplypos.com