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Customers interacting with a barista at a cozy coffee shop counter.

Give every guest a reason to return.

Guest bookInteractive example
Alex RiveraLast visit · Oct 8
Lunch regulars
Visits
12
Total spent
$486.00
Loyalty points
240
A familiar favoriteMargherita pizza
A personal touch

Prefers a window table.

Interactive guest-profile illustration · fictional guests, notes and history

Remember the details that make a regular.

Bring visits, favorites and loyalty points into one guest profile. Give the next conversation a personal starting point, and organize guests into groups when it is time to plan a thoughtful invitation.

  • Review visits, spend and loyalty points
  • Keep guest notes and favorites close
  • Organize customers with groups and tags
  • Keep marketing consent visible
Talk through your setup
Loyalty promotionsInteractive example
AFTERNOON REGULARS2× loyalty pointsTuesday · 3–5 pm
Active
3 pm5 pm
Tuesday · 4:00 pmAn extra reason to stop by.

The sample is within its 3–5 pm window.

Invite the guests who opted in.
Interactive timing illustration · fictional offer; nothing is published or sent

Give the next visit a timely invitation.

Build loyalty promotions around the days and times that suit your restaurant. Set a reward, review the audience and give each offer a clear start and finish. Prepare email outreach for opted-in groups, or use an approved sender with the SMS add-on.

  • Set promotion dates, days and time windows
  • Choose loyalty rewards and audience tiers
  • Review active, scheduled and expired offers
  • Prepare email or SMS outreach with consent
Explore communication add-ons
Actual Taply customer display · demonstration order
Customer display
Actual Taply customer display · demonstration order
Actual Taply customer display · demonstration order

Give guests a clear view of the check.

Show the order on a separate landscape iPad, so guests can follow the items and total as your team prepares to close the check. Keep the display visible and easy to read at the counter.

  • Display items and the order total
  • Use a dedicated landscape iPad
  • Keep the guest and counter views connected
  • Offer a branded email receipt when requested
See the customer display

CRM is included with Ultra and Enterprise. SMS requires sender activation and the SMS add-on; usage charges apply. Email receipts are included with Ultra and Enterprise at no extra Taply delivery charge. Confirm compatible customer-display devices during setup. Compare Restaurant plans.