Trust & security information
A clear starting point for important questions.
Find product access, published privacy information and the right way to request security documentation for Restaurant, Retail or Station.
Privacy
Find the published information and the right contact for a product-specific question.
Privacy information & terms
Review the published documents for the Taply product you use. Cookies and optional analytics information is also available separately.
Privacy & termsCookies & privacy
Read how this website uses browser storage similar to cookies and lets you choose optional analytics. Product account questions should name the Restaurant, Retail or Station service you use.
Website informationData access, retention or deletion questions
Contact the team with the product, your role and the type of request. Ask for the applicable process and requirements before sending personal records.
Contact TaplyAccount access
Restaurant, Retail and Station have separate owner workspaces.
Find the correct owner portal
Start with the product selector and use the published destination. The marketing website does not collect your dashboard password.
Choose your owner loginTeam roles & permissions
Discuss the access your owners, managers and staff need for the specific product and account. Confirm how permissions apply to the workflow before rollout.
Ask a product questionLost access or an unexpected login
Use the product’s account recovery options or contact support. Keep passwords, one-time codes, API keys and payment-card details out of ordinary email or contact messages.
Get supportSecurity documentation
Ask for current evidence that applies to your product and business requirements.
Security & compliance review
Tell Taply which product you are evaluating and what documentation your organization requires. This page does not assert a certification, audit result or compliance status.
Request product-specific informationHosting, data handling & service providers
Include the data categories, locations and supplier questions you need answered. Confirm the applicable documentation with the team rather than inferring it from a different Taply product.
Contact the teamReport a suspected issue
Start with support@taplypos.com. Describe the affected product and a high-level summary. Ask for an appropriate channel before sharing sensitive evidence or credentials.
Support optionsContact information
For security and account questions, start with the Taply team.
support@taplypos.comOpens your email app. Do not include passwords, keys or payment-card details.