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Trust & security information

A clear starting point for important questions.

Find product access, published privacy information and the right way to request security documentation for Restaurant, Retail or Station.

Privacy

Find the published information and the right contact for a product-specific question.

Privacy information & terms

Review the published documents for the Taply product you use. Cookies and optional analytics information is also available separately.

Privacy & terms
Cookies & privacy

Read how this website uses browser storage similar to cookies and lets you choose optional analytics. Product account questions should name the Restaurant, Retail or Station service you use.

Website information
Data access, retention or deletion questions

Contact the team with the product, your role and the type of request. Ask for the applicable process and requirements before sending personal records.

Contact Taply

Account access

Restaurant, Retail and Station have separate owner workspaces.

Find the correct owner portal

Start with the product selector and use the published destination. The marketing website does not collect your dashboard password.

Choose your owner login
Team roles & permissions

Discuss the access your owners, managers and staff need for the specific product and account. Confirm how permissions apply to the workflow before rollout.

Ask a product question
Lost access or an unexpected login

Use the product’s account recovery options or contact support. Keep passwords, one-time codes, API keys and payment-card details out of ordinary email or contact messages.

Get support

Security documentation

Ask for current evidence that applies to your product and business requirements.

Security & compliance review

Tell Taply which product you are evaluating and what documentation your organization requires. This page does not assert a certification, audit result or compliance status.

Request product-specific information
Hosting, data handling & service providers

Include the data categories, locations and supplier questions you need answered. Confirm the applicable documentation with the team rather than inferring it from a different Taply product.

Contact the team
Report a suspected issue

Start with support@taplypos.com. Describe the affected product and a high-level summary. Ask for an appropriate channel before sharing sensitive evidence or credentials.

Support options

Contact information

For security and account questions, start with the Taply team.

support@taplypos.comOpens your email app. Do not include passwords, keys or payment-card details.