A defined period
Choose today, seven days or 30 days.
Restaurant speed-of-service reporting
Explore timing patterns in served-order records. Look across hours and order types to give your next service review a clearer starting point.
Speed-of-service reporting is included with Ultra and Enterprise. View plans

Choose today, seven days or 30 days.
Look at how recorded timing changes.
Review different service channels.
Investigate the records behind a pattern.
Illustrative intervals from order timestamps, not independently measured preparation times.
See the shape of service
Review average, fastest and slowest recorded intervals, then look at the hourly pattern. Use the results to ask focused questions about the service your team delivered.
Fictional example. Review order types and timestamp coverage before comparing results.
Every service has its own pace
Counter orders, takeaway and dining-room service can follow different paths. Review timing by order type and use the ticket-time distribution to understand what sits behind an average.
Restaurant and reporting period
The activity behind the summary
Exceptions, handovers and follow-up
A better shift review
The dashboard derives intervals from served orders’ placed and updated timestamps. Later changes can affect those intervals, so review the records alongside your team’s account of the shift.
A useful first conversation
Start with your menu, people and daily routines. Walk through the tools, plan and account access that fit your restaurant before changing the way your team works.
Explore Restaurant onboardingThe working details
This page describes the owner dashboard’s speed-of-service reporting. It does not claim automated course firing, live service pacing recommendations or the same feature set as another provider’s pacing product.
The current dashboard uses placed and updated timestamps from served-order records. That is a reporting interval, not a separately measured kitchen preparation time. Later updates to a record can affect the result.
The dashboard offers today, the last seven days and the last 30 days. Its current query is limited to 2,000 served-order records in the selected period, so confirm reporting coverage for a high-volume location.
Speed-of-service reporting is part of advanced analytics on Ultra and Enterprise. Dedicated kitchen display also requires Ultra or Enterprise and compatible equipment.
Your next useful read
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