Start with the store and device
Review your merchant account, business location and chosen device with Taply. Compare a supported reader setup with eligible Tap to Pay options. Account approval, device compatibility and regional availability determine which methods can be used at your counter.
Walk through the customer journey
Include basket review, tender choice and the receipt in your demonstration. Discuss card, cash and any split-tender requirements together so staff understand the whole sale. Website payment previews use demonstration data and do not charge a customer or activate a merchant account.
Agree the costs and recovery process
Review processing charges separately from software and equipment. Ask how staff should check a payment whose result is unclear before trying again, and confirm the approved refund workflow. These questions belong in the setup review before the first live checkout.