Event connection
Give the next system a useful signal.
Use event notifications to support a defined handoff. Retail's webhook settings cover endpoint configuration, event selection and delivery history so your team can review what happened.
Start with the event your workflow needs: a paid sale, refund, low-stock item or closed business day. Describe what should happen in the receiving system. Subscribe only to relevant events so your team can review a focused stream of activity.
Confirm the HTTPS endpoint, payload and signature requirements with your developer. Use the available test-event tools and inspect delivery history before rollout. Agree who owns the endpoint and how they will learn about a failed or delayed delivery.
The receiver needs a plan for duplicate, delayed and out-of-order events. Use stable event identifiers when the documented payload provides them, and reconcile against source records when needed. Review retries and secret rotation together; receiving an event should not trigger an unguarded payment or refund.
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